FAQ

How does it work?

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A home backup generator is a backup power source that operates whether you are home or away. Within seconds of sensing an outage the generator will automatically kick on and supply power to your home. After utility power returns, the generator shuts itself off and waits for the next outage. It operates on natural gas or liquid propane gas and sits outside just like a central air conditioning unit. Refueling Not Necessary
Your Generac home backup generator runs on your existing natural gas or LP fuel supply. Save the gas cans for your other outdoor power equipment.

How much does it cost?

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Great question! Our home backup generators start just over $2,000. Pricing of each of our generators are listed on our website at generac.com. Keep in mind that the cost of installation is determined by the dealer and will vary based on several factors. This is why Generac offers a free, no-obligation quote.

Can I Install a generator mysielf?

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While we do understand that there are people who have installed themselves, we highly recommend working with an authorized Generac sales and service expert. Installation of the product is key – if there are any issues with the generator after the installation, you can count on Generac to provide the necessary service and support required. Keep in mind, while you can purchase a Generac backup generator from several distributors, the current promotion is only offered to those who schedule with one of our dealer-partners, and purchase/install a qualifying unit.

Do generators need to be maintenanced?

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All generators require periodic maintenance, such as oil filter changes to ensure the best performance for years of reliable service. Scheduled maintenance kits are available and many of our dealers offer maintenance contracts for a worry-free ownership experience.

What size generator do I need for my house?

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That’s a great question!  There are many factors that could impact the generator sizing and power needs for your home, so it would be best to speak with an authorized Generac dealer to best determine which Home Backup Generator will be best for your home, and I can certainly have one of our dealers provide you with a free quote, which includes sizing options and price.

Where can the generator be placed?

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The generator would be installed outside of your home, typically close to your fuel source (propane tank or natural gas meter). As a part of the free quote that we offer, our Generac Dealer will also do a site survey to help determine the best location for the generator.

How loud are generators?

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The generators average between 65 to 67 decibels depending on which model is best for your home! This is a similar sound level as a central air conditioning unit.

Fuel source?

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Our Generac home backup generators are designed to run on one fuel source, either natural gas or liquid propane. The units are set to run on natural gas, however, at the time of installation, your generator can be configured to run on liquid propane.

What is mobile link?

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Mobile Link is an app that allows you to connect to your generator from anywhere that you are. The app allows you access to information, such as, operating status, maintenance schedule, and more. You simply connect your generator to Wi-Fi and download the app. You can now link Alexa and Mobile Link and make checking your generator status even easier! Available on Google Play and Apple App Store.